Terms & conditions

Terms and Conditions

Effective Date: October 9, 2026

Welcome to ClearTrail Car Transport. These Terms and Conditions govern your use of our website and your requests for vehicle transportation services. By accessing this website, submitting a quote request, or arranging a shipment through us, you acknowledge these terms, subject to any applicable law and the separate terms of your transportation agreement.

Please read this page carefully before using our website or booking a service.

1. About ClearTrail Car Transport

ClearTrail Car Transport provides information about vehicle transportation options, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.

Our business contact information is:

The precise role of ClearTrail Car Transport in an individual shipment, including whether it acts as a transportation broker or motor carrier, will be determined by the applicable service agreement and disclosed to the customer as required by law.

2. Website Use

You agree to use this website for lawful purposes only. You must not use it to submit fraudulent requests, transmit harmful software, interfere with website operations, misrepresent your identity, or violate another person’s rights.

We may restrict access to website features when reasonably necessary to protect our systems, customers, or business operations.

Website content is provided for general informational purposes. Descriptions of transportation services do not constitute a guarantee of availability, price, delivery time, or a particular transportation outcome.

3. Quotes and Pricing

Quotes may depend on the pickup and delivery locations, vehicle make and model, dimensions, condition, transport method, scheduling requirements, route availability, and market conditions.

A quote request does not automatically create a confirmed transportation booking. A booking becomes confirmed only in accordance with the applicable written confirmation or service agreement.

Prices may change when the information supplied by the customer is inaccurate or when material shipment details change. Any applicable price adjustment should be communicated and agreed upon as required by law and the relevant agreement before additional charges are imposed.

Customers should review the quoted amount, deposit requirements, payment methods, balance due, cancellation policy, and any potential additional fees before confirming a shipment.

4. Booking and Customer Responsibilities

Customers must provide accurate contact details, vehicle information, pickup and delivery addresses, and requested transportation dates.

Customers are responsible for disclosing whether a vehicle is operable, modified, unusually large, damaged, or subject to special loading requirements. They must also inform us of access restrictions or other circumstances that could affect pickup or delivery.

Customers should ensure that they are authorized to arrange transportation for the vehicle and should provide any reasonably required authorization or documentation.

Failure to provide accurate information may affect availability, scheduling, pricing, or the ability to complete the shipment.

5. Transportation Services

ClearTrail Car Transport may offer the following transportation options, subject to availability and the applicable agreement:

  • Open Car Transport: Vehicle shipping using an uncovered carrier.
  • Enclosed Car Transport: Vehicle shipping inside a covered trailer.
  • Door-to-Door Auto Transport: Pickup and delivery as close to the requested locations as safely and legally practicable.
  • State-to-State Auto Transport: Vehicle shipping between locations in different states.

The precise transportation arrangements, carrier details, pickup windows, delivery estimates, and service limitations will depend on the confirmed shipment agreement.

6. Pickup and Delivery

Pickup and delivery dates or windows are estimates unless expressly guaranteed in a written agreement. Traffic, weather, road restrictions, mechanical problems, carrier availability, regulatory requirements, and other circumstances may affect scheduling.

Customers should ensure that someone authorized can make the vehicle available and complete the necessary inspection and documentation.

If a requested location is inaccessible or unsafe for a transport carrier, an alternative nearby meeting point may be required. Any material changes to the agreed arrangements will be handled in accordance with the applicable agreement and law.

7. Vehicle Condition and Personal Belongings

Customers should remove personal belongings and valuables before transportation unless a specific written arrangement permits otherwise. Personal items may be restricted by carrier policies, applicable law, weight limits, or insurance terms.

The vehicle’s condition should be documented during pickup and reviewed again at delivery. Customers should keep copies of inspection reports and photographs.

Any suspected transit damage should be documented and reported promptly to the responsible carrier or service provider in accordance with the shipment documents and applicable claims procedures.

8. Insurance and Liability

Insurance coverage, responsibility for loss or damage, and claims procedures depend on the responsible carrier, the shipment agreement, applicable insurance policies, and governing law.

Customers should request information about the applicable cargo insurance, coverage limits, exclusions, deductibles, and claims process before transportation begins.

Nothing in these terms excludes or limits any right, remedy, or liability that cannot lawfully be excluded or limited.

9. Cancellations and Refunds

Cancellation rights, deposit refunds, payment obligations, and applicable fees will be governed by the confirmed booking agreement and applicable law.

Customers should review cancellation terms before making a payment. Contact ClearTrail Car Transport promptly if you need to change or cancel a shipment.

Any refund eligibility or cancellation charge will be assessed according to the agreed terms and applicable legal requirements. We will not treat this general website policy as a substitute for a specific written booking agreement.

10. Third-Party Providers and Links

A shipment may involve independent carriers, payment processors, communication providers, or other third parties. Their services may be subject to separate agreements and policies.

This website may contain links to external websites for convenience. ClearTrail Car Transport does not control every external website and is not responsible for its content or privacy practices.

The responsibilities of any third-party provider involved in your shipment should be clarified in the applicable agreement.

11. Website Content and Intellectual Property

Unless otherwise stated, website text, branding, graphics, design elements, and other content are owned by ClearTrail Car Transport or used with appropriate authorization.

You may view and use the website for personal, noncommercial purposes. You may not reproduce, distribute, modify, or commercially exploit protected website content without prior permission, except as permitted by law.

12. Disclaimers and Limitation of Liability

We make reasonable efforts to keep website information useful and current, but we do not warrant that every page will always be complete, accurate, uninterrupted, or error-free.

To the extent permitted by law, ClearTrail Car Transport will not be responsible for indirect or consequential losses arising solely from the use of this website. This provision does not override applicable consumer protections, transportation regulations, contractual obligations, or liability that cannot legally be limited.

Any additional limitations of liability must be consistent with the applicable service agreement and governing law.

13. Privacy

Information submitted through this website will be handled in accordance with our Privacy Policy and applicable privacy laws.

Please avoid submitting unnecessary sensitive information through general website forms.

14. Changes to These Terms

We may revise these Terms and Conditions when our services, website, or legal obligations change. Updated terms will be posted on this page with a revised effective date.

Changes will apply as permitted by law and will not retroactively eliminate rights that cannot lawfully be removed.

15. Governing Law and Contact Information

These terms are subject to applicable federal and state laws. Any governing-law or dispute-resolution provision applicable to a particular shipment will be addressed in the relevant agreement, subject to mandatory legal requirements.

If you have questions about these terms, contact us:

ClearTrail Car Transport
4142 N Pontiac Ave, Chicago, IL 60634, USA
Phone: (872) 259-9339
Website: http://cleartrailcartransport.us

By using this website or requesting our services, you acknowledge that you have had the opportunity to review these Terms and Conditions.